Who we are
Titenga is a transport and logistics company that was established in 2021. We aim to contribute positively to the country's transport sector by providing transport services of excellent quality but with affordability in mind. Our services include:
Hour Door Step Delivery Service
Plus Varieties of services
Hours Of Daily Customer Support
Dedicated Workers and Drivers
Why choose Titenga?
- We have our own dedicated delivery service to ensure orders are delivered on time
- Affordable Rates
- Money back guarantee: Not satisfied? You can return our products.
- Discounts: Get discounts no matter what quantity you buy
To fully enjoy our products and services, you can create a customer account with us at no cost.
Gallery
Check our Gallery
Pricing
Our Charges
Area 1
ZMK35
- Rhodes Park & UTH Area
- UNZA & Mass Media
- Long Acres & Woodlands
- Mtendere & Emmasdale
- And More!
Area 2
ZMK40
- Kabulonga & Twin Palm
- Chawama & Roma
- Matero & Chudleigh
- Industrial Area (Light/Heavy)
- And More!
Area 3
ZMK55
- New Kasama & Bauleni
- Apex & Salama Park
- Meanwood & Leopards Hill
- Ibex Hill & Bonaventure
- And More!
F.A.Q
Frequently Asked Questions
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Do i require an account to place an order?
No. You can still order our products without an account. We'll need your phone number and address to deliver the products to your specified address.
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How long will it take for my products to be delivered to my address?
Products are delivered within a day.
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Can i edit an order after it has been picked?
No. You cannot edit an order after it has been picked. To avoid problems, please make sure the information you submit is correct. However if your order has not been picked, you can still edit it.
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If i don't receive my delivery, what can i do?
You can place a complaint on our complaints website. An agent will contact you immediately and your missing item will be followed up. If the item was lost on delivery, another item will be delivered at no cost regardless of the weight.
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Will i get a refund for a wrong delivery?
If you specified a wrong address and wish to change or cancel your order, you will not get a refund. However if the wrong delivery was the fault of the company, the order will be delivered to the correct address at no extra cost.
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How is the order process?
You place an order. After placing an order, you will be required to pay for it. Unpaid orders will not be fulfilled and will be erased after 2 days. When an order is placed and paid for, you will be given a tracking number. After delivery, you will be required to confirm the delivery.
Contact
Contact Us
Location:
TAZAMA Pipeline Road, Bwana Mkumbwa, Ndola